Customer Services Officer

Motueka, New Zealand

Reference: 6763601

Motueka Service Centre

Part time - 30 hours per week

  • Are you a Customer Services super star?
  • Join a supportive culture within a fun and professional team
  • Base salary + benefits + birthday leave + health insurance

A typical day:

No two days are the same! As a Customer Services Officer your role is to be on the counter greeting our customers, helping customers with difficult queries, working on the phones, responding to emails or cash receipting.

There is a lot to learn, and we provide comprehensible on-the-job training.

Things you will be proud of:

A high standard of presentation is expected as you will be proud to be the face and voice of Council, providing a high quality, professional response and adding value when answering customers enquiries.

The boxes you will need to tick:

You will be energetic, enthusiastic and committed to providing excellent customer service.

Experience in a customer service environment would be a distinct advantage.

Good problem-solving skills will be put to good use in this position, as will your sharp and well-honed computer skills, and your ability to remain calm under pressure.

Previous AA or NZTA experience will be a distinct advantage.

Apply now, applications will be reviewed as they are received, and the displayed closing date may be brought forward without notice if the position is filled early.

The rewards:

At Council we offer:

  • A supportive culture within a fun and professional team, with
  • A benefits package where you choose what benefits suit you.
  • Health Insurance
  • A day off on your birthday!

Great things are happening in the Tasman District - come and join our team!

If this sounds like you, apply now!

Further information can be obtained by contacting the People & Wellbeing Team on (03) 543-8988.

Applications Close: 05 Jun 2025

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What to expect after you apply

Once the vacancy closes you'll be contacted within 7 days as to whether or not your application has been successful.  If you've been shortlisted for an interview, you'll be contacted by one of the People & Wellbeing team to arrange a time to come in and meet with some of the team. 

We typically only do one interview, however depending on the seniority of the role or the role itself, we sometimes require two interviews.  For mid-senior level and team leader/manager roles, you may also be required to undertake psychometric testing.

In your interview, there will be a member of the People & Wellbeing team, the Hiring Manager and either their Manager or one of the senior member's of their team.  Our interview questions are predominantly behavioural and skills-based.

Summer Student Internships

Every year we employ a number of Summer Students across the Council to work for a period of 12-16 weeks over the summer months (mid-November to February). This is a great opportunity to gain work experience in your field of study, advertising begins early July, All applications are to be sumbitted via our website in July.

We typically have vacancies in Engineering, Environmental Information (Hydrology, Resource Science and Biosecurity), Information Services and Regulatory (Compliance Monitoring).

If you're an Engineering student interested in a Rivers Engineering career/Summer Student position, check out this website for more information - Careers | Resilient River Communities - Careers | Resilient River Communities (resilientrivers.nz).