Team Leader - Customer Services (Richmond)

Richmond, New Zealand

Reference: 5640980

We are looking for an experienced Team Leader who is responsible for driving quality customer service and continuing a positive relationship with our community.

Our Customer Services team are the hub of the organisation so your ability to keep your finger on the pulse and provide leadership and mentoring to a capable team is a must. You need to be an experienced team leader, a people person and a natural communicator. Your role is to work with and lead a team in delivering high-quality customer service through either the Call Centre, face to face or online.

In this hands-on role, you will also need to be:

  • A natural-born leader with previous staff supervision experience;
  • Someone with significant experience working in a customer-focused role with a strong customer service ethic;
  • Motivated and passionate about providing quality customer service;
  • Strong digital literacy skills and have the ability to adapt and learn new technology with ease.

This is a full-time role working 8am to 4.30pm Monday to Friday - opportunities like this are rare - apply today!

Applications Close: 26 Sep 2021

Other career opportunities

Summer Student Internships

Every year we employ a number of Summer Students across the Council, to work for a period of 12-16 weeks over the summer months (mid-November to February). Recruitment for Summer Students begins in early July. All applications must be submitted online via the vacancy on our Vacancies page between 1 July and 31 July each year.

We typically have vacancies in Engineering, Environmental Policy, Environmental Information (Hydrology, Resource Science and Biosecurity), and Regulatory (Compliance Monitoring and Harbourmaster).


  • Why Tasman?

    Climate and lifestyle are two of the major factors for people choosing to live and work in the Tasman District. Building great communities through employing great people. Will you be one of them?

  • What's in it for you?

    Ample learning and development opportunities, flexible working options and a benefits package to suit your preferences - just some of the reasons to join our team.

  • Meet the team

    Knowing about the people you are going to be working with is a critical part of selecting your next job – we understand that. So, come and meet some of the people in our team.